Find answers to common questions about Mabe and our services.
We use secure payment infrastructure to protect your wallet and transactions. All payments are processed through trusted channels. Your passcode and transaction PIN are encrypted, and we comply with applicable data protection standards.
We offer competitive rates for everyday bill payments. Transaction fees are transparent and displayed before you pay. There are no hidden charges.
We support all major networks for data and airtime, plus DSTV, GOTV, Startimes for TV, and electricity bill payments across Nigeria. New services are added regularly.
You can add funds to your wallet via bank transfer or other supported payment methods. Go to your dashboard and use the Add Funds option. Instructions and account details will be shown before you pay.
If a transaction fails, your wallet will be credited back automatically in most cases. For delays or disputes, contact us through the Contact page with your transaction reference and we will investigate.
Use the Forgot passcode or Forgot PIN option on the login or profile screen. You will receive an OTP to your registered email to verify your identity before setting a new passcode or PIN.
Yes. We collect only what we need to provide our services and verify your identity. We do not sell your data. For details, see our Privacy Policy.
